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Reference Stories:
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Eastern Research Inc. SDLC and PMO
Having experienced rapid growth as a start-up, ERI was challenged with
product quality, predictability, and product cost issues that were eroding
market position. Introduction of a new generation optical switch brought
about a “tipping point” where a new approach was required.
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PricewaterhouseCoopers Governance
PwC had multiple major business initiatives planned over 18 months. Due
to their decentralized management structure, and the divestiture of the
consulting unit, there was concern over how to prioritize, how to measure,
and a need for a process to support implementation of projects.
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Securus Real-Time Integration
Securus was implementing a new, custom-designed, centralized VOIP
platform, the Secure Call Network, and needed a custom-built approach for
integrating the platform directly with customer computing systems and 3rd
party catering provider systems for billing and voice-prompt services.
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Sprint 4G Business Architecture
The deployment of the new 4G wireless network required intense business,
network and IT cooperation as well as the means to communicate with the
wide ranging 3rd party software vendors supporting the infrastructure build
out. A need for all parties to communicate using common and standard
definitions, taxonomies and reference models was required to meet the
stringent time lines for the deployment of the 4G network and services.
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The Planet Vendor Management
The Planet needed to explore significant internal infrastructure investment
options entailing choices between vendor offerings and internal
development. IT staff were fully engaged, and there were few individuals
available with the combination of writing and analysis skills, as well
technical experience.
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